Refund policy

For products that are lost in transit / do not arrive
We offer a full refund of the order's value.

For products that arrive damaged
We offer a full refund of the order's value. You must send a picture of the items to the following contact: crescentchimera@gmail.com.

For returns
Returns must be requested within 15 days of purchase. 

If this is the case, we offer a full refund of the order's value. Return shipping costs are paid by you. For an item to be eligible for return, it must be in the same state as it was received: packaged in its original shrink-wrap packaging, unworn and unused. Opened items can't be returned.

If you are a customer located in the EU or United Kingdom, you have the right to cancel or return your order within 14 days, for any reason and without justification. The items must be in the condition described above (in its original packaging, unused, etc.).